This company is a rip off. Please beware!!!
Here is a list of how horrible their service was as of 11-17-08
They scratched up the office desk looks like it was dragged across a metal floor.
Our son's mirror broken
4,000 China cabinet broken glass
Missing foot on couch
Damaged walls at pickup house (I had to repair)
Damaged bathroom door trim at pickup house
Charged me for 2 trucks when they had an estimate for 1
Showed up almost an hour later and wound up taking 6 hours for a 3
Bedroom house instead of the 5 quoted.
Did not “crate” anything they said they would, just used blankets. Some
Items I paid to be crated and the others were offered as free services
To entice me to go with them.
Showed up 2 hours late the next day
Charged me 250 more because of the second truck
Didn’t use tarps or anything to cover the floor so there was mud and
Leaves everywhere
Flipped some boxes upside down with loose contents falling out.
Held our personal belongings in the truck and wouldn’t move them in
Unless I signed the extra $250 and threatened to take it back to his
Warehouse and then charge me a daily fee for storing them.
The manager said he would send a glass person out to fix the china
Cabinet Monday but didn’t and my wife lost a day's pay.
If everything goes well, all is well, but if it doesn't go well this company will not try to make you happy, they will simply send you to their claims department.
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