Usacomplaints.com » Cars & Transport » Complaint / Review: Geico - Misleading Quote when purchasing new vehicle. #374701

Complaint / Review
Geico
Misleading Quote when purchasing new vehicle

I have been a Geico customer for 2 years and I purchased a new vehicle one month ago. When I called to inquire about quotes, they told me the rate was 659 for 6 months. Since I already had insurance with Geico, they only charged me the prorated balance for the duration of my 6 month policy.

One month passed and I just got a bill of 719 for the next 6 months of my policy even though I've only had the car on the policy for 1 month! I called and spoke with a rep who informed me that the quotes are only valid through your original policy cycle so my quote is no longer valid and I will have to pay this higher rate for my next 6 months. I spoke with a supervisor and they told me that this would be the case even if I had called ONE DAY prior to my quote running out.

Don't be DUPED! If you're considering purchasing a new vehicle, be ready for your premiums to raise at least 10% as soon as your original policy is up! Can you imagine if other companies ran their businesses this way? What if every time you bought a new cell phone they raised your monthly plan 10%? This is not a company I will stay with!


Offender: Geico

Country: USA   State: District of Columbia   City: Washington
Address: One GEICO Plaza
Phone: 8008618380

Category: Cars & Transport

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