Carbucks practise very disresepctful business practises. I was not shockeds when i read the orderreported filed against them for verbally offending a woman by imply sexual acts with her.
Earlier this year in june. I contact carbucks about selling my car. They sent a cash offer which i agreed to. I faxed them off the info the asked for and i schduled my appointment. Drove my car from brooklyn to their valley stream location. Only to find when i get there during their stated normal business hours there was noone on site. I sat there for 20 minutes. Keep knocking on the door, simultaneously calling them. Had my wife at home emailing them. No responses. All this after they kept sending me emails reminding me about my cash offer. Hence the reason whyu i decided to just go ahead and use their service.
I got no response from them all day after that adventure. Next day Joseph Tyler is sending me another cah offer reminder email. I imediately pointed out the fact to him about the previous days events. Only to be told to just try again. Are yo kidding me?
Well after that i manage to sell the car to a private buyer. So vehicle is now sold. Months late i keep getting mail from joseph tyler with my cash offer. I ignore them. Since i didn't plan on dealing with them ever. Plus the car already sold from the first week of August..
Its now November and im still getting emails. So i respond saying.
"car sold please stop spamming me"
Then the insults started to pour in almost immediately.
I was called a jerk off. And later sent a picture of an erect male penis.
No where in my email responses did i verbally attack these people other than defend my right for them to stop communicating wit me. Email transcript below
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email transcript
Should i be offended by that. You should be!
Thank goodness for freedom of speech and the right to blog! And the right a customer has to openly talk about there experience with a "business" so as to give future customers an insight on the kind of people they might be dealing with.
Have a good day JT.
Message
From: Joseph Tyler
To:
Sent: Sunday, November 09 10:04 AM
Subject: RE:
1888carbucks.com
"Your Total Vehicle Solutions Provider"
Corporate Office
500 Rockaway Avenue
Valley Stream, NY 11581
1-888-Car-Bucks (Toll-Free)
1-888-227-2825 (Fax)
Http://www.1888carbucks.com
Dear Vehicle Seller,
We have received your completed Cash Offer Purchase Order.
Your vehicle must be brought to our
Location at 500 Rockaway Avenue Valley Stream, NY 11581.
Your vehicle will be inspected and payment will be issued.
The hours of operation for this facility are 9am-9pm, 7 days per week.
Please reply to this email with your last name in the subject line, and the requested day and time for your scheduled transaction completion.
You will receive an email reply either confirming your requested appointment or notifying of the next available time slot.
Very truly yours,
Monica Schaefer
Customer Service Representative
1888carbucks.com
1-888-Car-Bucks
1-888- (227)- (2825)
Www.1888CARBUCKS.com
Mailto: [email protected]
From:
Sent: Sunday, November 09 9:53 AM
To: Joseph Tyler
Subject: Re:
Its unsolicited becuase it yo check your mail months ago you will find where i ACTUALLY DROVE MY CAR FROM BROOKLYN TO YOUR LOCATION... Only to get there and sit for 20 minutes in my car with noone in your office. Called over 10 times while sitting outside no answer. Left messages. No call back. My wife email YOU multiple times while i was sitting in fron t of your office to alert someone i was there no responses man! That not good business!
I don't now who is really running this outfit but it stinks. You people need to take a look at your professionalism. Look how quick i got a response from you calling me a jerk off..
Wish you had responded that quick when i was sitting in my car knocking on your office doors. Or calling leaving mesages.
Update your damm inventory becauase im not a lead. More like a disgruntled wanted to be customer. Its now November. Is business that bad for you that you still to think i have the car to sell you after you handled my transaction so disrespectfully.
Original Message
From: Joseph Tyler
To:
Sent: Sunday, November 09 9:43 AM
Subject: RE:
Spam is unsolicited email
Be careful with your accusations jerk off
1888carbucks.com
"Your Total Vehicle Solutions Provider"
Corporate Office
500 Rockaway Avenue
Valley Stream, NY 11581
1-888-Car-Bucks (Toll-Free)
1-888-227-2825 (Fax)
Http://www.1888carbucks.com
Dear Vehicle Seller,
We have received your completed Cash Offer Purchase Order.
Your vehicle must be brought to our
Location at 500 Rockaway Avenue Valley Stream, NY 11581.
Your vehicle will be inspected and payment will be issued.
The hours of operation for this facility are 9am-9pm, 7 days per week.
Please reply to this email with your last name in the subject line, and the requested day and time for your scheduled transaction completion.
You will receive an email reply either confirming your requested appointment or notifying of the next available time slot.
Very truly yours,
Monica Schaefer
Customer Service Representative
1888carbucks.com
1-888-Car-Bucks
1-888- (227)- (2825)
Www.1888CARBUCKS.com
Mailto: [email protected]
From:
Sent: Sunday, November 09 9:37 AM
To: Joseph Tyler
Subject: Re:
Vehicle sold months ago stop spamming me.
Original Message
From: Joseph Tyler
To:
Sent: Saturday, November 08 11:35 PM
Subject:
1888carbucks.com
"Your Total Vehicle Solutions Provider"
Corporate Office
500 Rockaway Avenue
Valley Stream, NY 11581
1-888-Car-Bucks (Toll-Free)
1-888-227-2825 (Fax)
Http://www.1888carbucks.com
Dear Vehicle Seller,
We have received your completed Cash Offer Purchase Order.
Your vehicle must be brought to our
Location at 500 Rockaway Avenue Valley Stream, NY 11581.
Your vehicle will be inspected and payment will be issued.
The hours of operation for this facility are 9am-9pm, 7 days per week.
Please reply to this email with your last name in the subject line, and the requested day and time for your scheduled transaction completion.
You will receive an email reply either confirming your requested appointment or notifying of the next available time slot.
Very truly yours,
Monica Schaefer
Customer Service Representative
1888carbucks.com
1-888-Car-Bucks
1-888- (227)- (2825)
Www.1888CARBUCKS.com
Mailto: [email protected]
Lesson is do business with these people. You will be disrespected.
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