Woodmen Nissan did not honor our vehicle warranty in several circumstances and everything was always an argument with their warranty manager as well as owner of the dealership. When I confronted the owner on the warranty manager calling my wife a liar on repairs that were not made and hastles on the extended warranty for our Nissan Armada he saw me enter the dealership and ducked out the back door and drove away to avoid the discussion.
Additionally, the service manager questioned our maintenance of the vehicle because we use it as our family vehicle and it is not always the cleanest and I could not even believe he thought that was an appropriate conversation with a female customer.
When reported to Nissan North America, Inc. They did nothing to address the situation and behavior at the Woodmen dealership and have now lost a customer for life!
The reality is they take advantage of female customers and accuse the customer of being liars when repairs are not made to vehicles and when a male comes to address concerns on a $35K automobile they run away and Nissan as an organization does not hold them accountable to deliver quality!
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