Don't use Authorized Movers! Stay away from them! They picked up in Orlando, FL 9/4/08 but didn't deliver to PA until 10/27/08 even though my requested delivery dates of 9/8/00 - 9/12/08 were listed on their web site! Also reps and truck driver all assured me that my requested delivery dates should be no problem. Despiste numerous calls to I don't know how many different reps, dispatch people and managers, no one would call back or give any info on a firm delivery date after my last requested date passed. Got several "oh, it'll be there on this date or that" but nothing happened. A lot of calls were put on hold and finally just hung up on me also. This is a very disorganized company, no one seems to know what's going on. After writing complaints to the BBB and other agencies, I was finally notified that the truck with my items would be leaving FL in late Oct.! No explaination of why my things were still in FL or where they had been (one rep did state once that they coldn't deliver a week earlier because of the "holidays"). Yes, they finally did give a discount (even to what they overcharged during pick-up though) but then they added a charge during delivery because they said their truck wouldn't fit into the street behind my apt. Building although locals there said that it was possible. (The drivers insisted on cash so they left because I didn't have enough cash on hand and threated to charge more money on redelivery but that was straightened out on the same day. I just wanted to get rid of them and get my things.) Some of my boxes were wet on the bottoms so therefore my lines, sheets, blankets are now moldy smelling. Again no explaination of how this happened. I'm sure they won't pay anything on this either. Please stay away from this company! I certainly wish I had gone with anyone else.
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