The company. Minipocketrockets.com, has a history of complaints from consumers and advocacy groups, and is on file with the Better Business Bureau. I had what now appears to be a common story when dealing with minipocketrockets.com. Upon ordering the bike, the box arrived with the vehicle in damaged condition. After a series of emails, sending photographs, and placing phone calls trying to get this resolved, no one has ever returned any calls or responded to any e-mails. It appears that this is the same fate that many others have experienced.
I suspect that this is a basement operation, as no one at their answering service could tell me anything about the company, or the names of any individuals. Their only address is a P.O. Box, and the bike came shipped directly from overseas. Avoid this company at all costs. There are many, many reputable dealers of pocket bikes on the Internet, this however isn;t one of them. Please help us in putting minipocketrockets.com out-of-business by sharing your similar horror stories.
Matt w.
Lombard, Illinois
U.S.A.
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