Description of Complaint: Received pocket rocket today, 10 Apr and it would not start. Called company several times and they informed us that the bike has a defective carburetor. We told them that we would like them to repair carburetor and they refused. They also said that since we put gas in the ...
A day after i placed my order they sent me an email that said all there bikes were in customs? Bs so i called and they said i could buy a model above mine that they had i said i want my money back they said ok we will cancel your purchase i said i need confirmation of that they f*ing hung up on ...
Buyer beware! Ordered one bike, sent us another one. Bike not as advertised. Open the box, supposed to be assembled, it was not... Parts were missing, customer service sucks - would not send out parts without us paying up front, directions/warranty state they will not accept returns if gas has been ...
I am opening this report because these people are nothing but ripoffs. They took the money off my card for a mini dirt bike and then when I call them they tell me that it will be refunded back within 2 days. But, today is the 10th day and still no money refunded. When I called I talked with a lady ...
Let me start off by saying "how do you know if a product is defective if it hasnt been operated yet"? You cant is the answer to that simple question! Yet when u purchase a bike from minipocketrockets.com or accessories online inc. You cant return or exchange or refund a defective product! ...
I hoped to have bought my son his dream gift for Christmas. It has been nothing but a nightmare doing business with www.minipocketrockets.com. No wonder they have 7 other consumer complaintss! They did not have the bike we wanted so they said they would send us an up-grade for only $20.00 more ...