Description of Complaint: Received pocket rocket today, 10 Apr and it would not start. Called company several times and they informed us that the bike has a defective carburetor. We told them that we would like them to repair carburetor and they refused. They also said that since we put gas in the ...
A day after i placed my order they sent me an email that said all there bikes were in customs? Bs so i called and they said i could buy a model above mine that they had i said i want my money back they said ok we will cancel your purchase i said i need confirmation of that they f*ing hung up on ...
Buyer beware! Ordered one bike, sent us another one. Bike not as advertised. Open the box, supposed to be assembled, it was not... Parts were missing, customer service sucks - would not send out parts without us paying up front, directions/warranty state they will not accept returns if gas has been ...
Let me start off by saying "how do you know if a product is defective if it hasnt been operated yet"? You cant is the answer to that simple question! Yet when u purchase a bike from minipocketrockets.com or accessories online inc. You cant return or exchange or refund a defective product! ...
We ordered this package deal from MiniPocketRocket SAFETY PACKAGE Complete Protection For One Low Price For the ultimate in protection when riding your mini bike, protect your head, eyes, hands, knees and elbows. ...
We bought one of the mini pocket rockets for our son. The product was damaged upon receiving it. The back fender was chipped and the chipped piece was missing which mean it was shipped that way and the back tire was flat and will not hold any air. At first we were willing to keep the bike if the ...