Bought a used car from Thrifty, and traded in old car for new one.
First they completely ripped me off on my trade in. All dealers do so no big deal got over it. Then they messed up my loan payment date. But again fine got over it.
They then apparently sent the loan to a ton of different places, the first place I knew of we rejected because it was a completely crap loan, the second we agreed to, still to this date we are getting letters and rejections in the mail from (not counting the 2 mentioned before) so far 4 places about a car loan we already have. So because they just apparently sent it out to? Different places I have? People now checking my credit ruining it because the deal is retarded.
Found out 2 weeks later that the loan on my trade in was never paid off. I never once received a phone call from them. They had all my information, account numbers, bank phone number, lender everything before we left the day we purchased the car. When I called them to find out why they didn't pay off my car paperwork mysteriously went missing for day, then they found it, and said they didn't have the account number. But finally got it paid off.
A week after we bought the new car (before we learned the loan wasn't paid off) went back to the dealership to give them the gas cap key to old car, they just sold it and I forgot to give when traded in. So they sold my old car to someone when title was never cleared. Talked to the salesman ask when license plate was going to be in he said these exact words the tag will be in, in 4-6 weeks I will give you a call when it gets here.
One month goes by; husband gets pulled over because temp. Tag expired. Gets ticket. Call dealership asking if tag is in, the man says yes it's been here for a few days. I say did anyone plan on telling me? He says eventually. EVENUTALLY?!? Had I known I needed to call and stay on them about the tag I would have, I was told it would be 4-6 weeks, still in the time frame thinking nothing too much of no phone call, yet tags been in for a few days and the temp tag is expired and no one bother to pick up the phone to call.
I guess after everything else I should have known this would go wrong too but never having bought a car in TN and ever other car bought in home state dealer always called when plate was in so the thought of having to call them never crossed my mind.
In process of trying to get dealer to pay ticket because of the grief they caused because of their negligence they need to be held responsible. It's a cheap ticket and isn't suppose to effect insurance but that's not the point it's the principle of the fact that if they just picked up the phone like they are suppose it would have been prevented.
After many lame lies and trying all they can to blame this on us, we were told that the owner was out today and we have to talk to him tomorrow but when they spoke with him a little before he said he wouldn't pay it. I will be in his office everyday until this gets paid. They need to be held responsible.
There has been nothing but headaches with this dealership, rude behavior, lies, just plane jerks even when I called in trying to fix their screw ups, do not but from these guys! Its not worth it at all!
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