I bought an Alpine cd player from Car Toys in September. After installation it cost me over 300.00 dollars. It quit working in November.
Then, one morning my car would not start. When I took it to them they said that it was my alternator. I took it to a mechanic, and he told me that it was the stereo that was shorting out the battery.
I took it back to Car Toys, and they ran a check on it, and agreed that it was the stereo. They sent me to an Alpine repair shop because after 30 days it is out of their hands. After being in the shop for a week, they called and told me that they no longer repaired Alpines, and they haven't for the last two years.
I called Car Toys the same day and asked to speak with a manager. I told him I was very upset, and he said he would get it taken care of and call me when he had a resolution.
It has been almost a week, and I have heard nothing. I have a year warranty on the stereo, and I am just wondering why they can't just replace it.
It is the worst service I have ever had, and I think that I deserve immediate attention..
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