I acquired my nitemare vonage service-about 30 days before. Since I have got my telephone nearly every evening I'd a problem. Number one after I got my vonage telephone customer support they never explained I've to possess two traces to make use of my fax machine. After 20 times of service I had been disappointed with service, and technology experince to resolve my problem. Any method to utilize my fax device the technology recommend to utilize a dual adaptor. I bough dual adaptor, however it would not easily fit into vonage box. Called back they explained to purchase some cables, and dual feamale coupler, that we did, however it didnot function called back another technology assistant explained to purchase anything else. Any method after one-an half-hour discussion within the telephone they explained they're likely to provide me two-month free service, and deliver a technology to my Home to repair the point and so I may use my fax machine. I had been satisfied untill they explained the technology come around by next fourteen days. At that time i bagged them I have to operate my bussinees, and that I require my fax device asap. But the gentelman who provide herself as amanager title MACINTOSH BUENO. He stated that is all I will do i questioned him about his boss, but he explained I'm just one might help you and so I told him stop my support, since iam unhappy. He explained i haveto spend $109.00 for cancelation, and there's nothing else he is able to do. So he terminated my service. I hope we Resolve this issue pleasant. Because I'm not likely to spend $109.00 for that support cancelation that we had it for just one month, and 8 days. Please takecare of the issue, and I would like to understand the resualt. Thanks
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