We knew we were going to buy a new Passat wagon, we were just deciding where. I had put out many calls to Puget Sound Area VW dealers with the price I was willing to pay. Karine Armstrong from University Volkswagen, was the first to call back with her word that the car would be $28,000 out the door. This dealership was over a hour drive one way so through the course of our conversation she had to convince me that this was in fact the truth. We decided to take a chance an go there with our two small children to buy the car.
The first thing I said to her is "the car is still $28,000. Yes was her response, get all the way to finance department and clear in black and white the car was $28,700. What happened to her word, what happened to the promise that they were not that kind of business to deceive customers. Never buy a car from University of Volkswagen, you will get riped off.
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