My wife and I purchased a car from Premier Kia on May 19. Our first issue started after we decided to let them help us "sell our car" rather than trade it in. They agreed to pay for the advertising and one months payment. This would be done after the car was financed and with in 30 days. After reading the fine print, I realized that the check from Premier had to be picked up within 30 days or the "we owe" was no longer valid. It took six weeks to receive the check and I had to document everything with them to ensure that I got my money. The second issue is that they would help a buyer get financed on my car. I have lost 2 sales and paid 2 extra payments because George is always unavailable and never returns calls. The third issue is that as of July 09 I still do not have a tag for the new car. I can not get anyone to answer or return my phone calls, as usual, and my second temporary tag is due to expire in 6 days.
I highly recommend using an alternate dealer and one not owned by Premier Auto Group. They currently own Hyundai of North Jacksonville, Premier Kia on Atlantic, Premier Kia at the Avenues, Summit Kia of Waycross, Premier Dodge and I am sure there are many more.
Overall, service after the sale and follow through on their promises is piss poor. I hate everything about Kia on Atlantic and I refuse to go to them for another vehicle ever. Again, do yourself a favor and go else where.
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