Usacomplaints.com » Cars & Transport » Complaint / Review: Consumer Portfolio Services - Representative Used Profanity And A Racial Slur And Hung Up On Me. #307672

Complaint / Review
Consumer Portfolio Services
Representative Used Profanity And A Racial Slur And Hung Up On Me

I have a an auto loan through this horrible company. (consumer portfolio services) I am 1 car payment behind but now I am not behind. Anyways while I was talking to the woman from cps today I keep telling her I would make a payment today or tomorrow and she keep telling me that my car is gonna be repo and I told her well were is my certified letter and she said that they have been trying to get my car and I told her no you havent because no one has came here and she said no I"m calling the cops and then she said you can talk to the repo man and I said didnt u here anything I just said that I am making my payment today and she (Mrs. Hill) that is what her name is, well anyways she said just make your payment bitch! And hung up the phone then I made my payment and tried to call this company about 10 times to give them my confirmation # of my payment they kept hanging the phone up on me than I said I wanna talk to a supervisor and they said no because you are a ni-er and hung the phone up on me again I keep trying to call back to give my transaction # but they keep hanging the phone up on me. So I e-mailed the company but I doubt if that will do any good. I wish I could get away from this company they are the worst auto loan and unprofessional company I have ever had a loan through. Consumers beware do not go through this company no matter how bad your credit is go through someone else. Because they treat you like dirt and swear at you and threaten you and there company allows them to do this and nothing is done. Please dont go through this company someone needs to shut them down!



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