The customer service people at CPS are far from customer service oriented. I am two weeks overdue with my payment, have another due in two weeks. I can make both payments before next payment due date. I told the less than helpful lady this on the phone and she told me If I didn't make a payment today they would repo my car. TWO WEEKS OVERDUE WITH PROMISE TO PAY AND BRING ACCOUNT CURRENT IN TEN DAYS! Have had the account for less than a year, never a day late on any payment. Unfortunately this month didn't get as many hours as I anticipated, caused a bit of a glitch for me, doesn't usually happen but it did.
CPS will NOT work with me, will not give me a deffered payment plan for my account until I can bring the a count current in 10 days. This company is NOT worthy of your business. I hear they have a Better Business Bureau rating of F. I think this is the worst you can get.
DO NOT DO BUSINESS WITH THIS COMPANY UNDER ANY CIRCUMSTANCES! Buy a bicycle, borrow a car from a friend if need be, this company appears to be a SCAM, a RIP-OFF and might be only loaning you money in hopes of reposessing your vehicle to re-sell again. To me it appears to be basically a 'pyramid" scheme of sorts. Finance a vehicle, repo it, resell it, make more money.
Check the internet for comments by other customers, they are abundent and true horror stories of this companies practices before you consider doing business with them!
Beware! CUSTOMER PORTFOLIO SERVICES will NOT work with you in difficult times (from personal experience).
WORD TO THE WISE! Do not do business with Customer Portfolio Services at ANY cost!
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