I was one day into the next payment period and WFS's website would not allow me to make a payment. They called and demanded I now make two payments immediately. I told them, no, I could not do this and was unsure of when but definitely within a couple of weeks, said I had the one payment but not two, they refused to accept it alone and the offer of when to pay and began to belittle me, cut my communication, yell and treat me like a child, demanding money and personal information. They then threatened to come and get the car and demanded to know where it was.
I again gave them my mailing address and told them this is all they needed to know, as I have always made my payment (previously even paying off a car through them) and will continue to do so. They again threatened to repo the car. I made an agreement to pay the double payment in a week, they still would not let me off the phone so I gave them a different address and promise to pay in exchange for them to stop the repo order.
A day later, lo and behold, the repo company had not been called off. I know this as the repo company went to my mailing address and made a call to me as a ruse (not to bright - I can see who is calling with caller ID). But since I did not give WFS a good physical address they could not get to my vehicle. I made the payment today as agreed and guess what? They are calling incessantly now to try to speak with me (yell at me is more like it) I imagine to get an address on the car and who knows, since they did not hold up on their end of the bargain to not pursue repo if I agreed to make a payment, they may still come and get the car.
I highly recommend no one EVER GET A LOAN WITH WFS under any circumstance but if you already have one, get out immediately (my payoff seems to be getting higher over the year not lower, geesh, another one of their scams) or make sure to document anything that can be held against them as a violation and report it to the proper authorities. They need to be put out of business.
In contrast I have a loan with also and they have always treated me with the most upmost respect, if I am late they work with me, not against me. That is how to treat a customer! WFS is just another name for nasty loan sharks and you'd better have plenty of blood pressure meds on hand if you intend to stay connected with them.
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