Usacomplaints.com » Cars & Transport » Complaint / Review: Big O Tires - Car catches fire after cooling system repairs. #304309

Complaint / Review
Big O Tires
Car catches fire after cooling system repairs

Grandson takes his car in for overheating. Big O replaces radiator, water pump and thermostat and coolant. I don't think this is their area of expertise but it was the closest place for him to push it to.

After $800 worth of work, he picks it up, drives 20 miles to grandmas and on his way back car is overheating. He pulls over, lets it cool down and then heads back to Big O. Someone waves him over, the car is on fire. He gets out and the car burns. Big O claims they have no responsibility, because the car is 14 years old it could have started anywhere. I've never met bigger BS artists.

The sketchy fire report states point of ignition as engine, gear and wheel. But, after talking to a battalion chief, he said that their reports are not extensive and we would have to hire a private fire investigator which we can't afford. I took pictures yesterday at the tow yard and the water pump was laying on the ground.

I'm sure they didn't do all of the work but the evidence is melted. My grandson has not been able to get to work because this area is sparse and you need a car.


Offender: Big O Tires

Country: USA   State: California   City: Sonora
Address: 796 E. Mono Way
Phone: 2095369210

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google