Usacomplaints.com » Cars & Transport » Complaint / Review: Collision Masters - Will not get my car back in for bad work that needs redone!. #290348

Complaint / Review
Collision Masters
Will not get my car back in for bad work that needs redone!

I have been trying to get my car back in since 12-5-07 to get the overspray that is over my entire car removed, My hood realigned it's on crocked, the plactic inside the wheel well that was replaced on properly (they screwed it on misaligned and missed screw holes and has towrn the new one). Put the light holder bracket on that they said they did it still broken in half? The screws under the hood were not even tighten down My side air dam is loose from them removing it for paint and did not get it to stick back on and now is catching on my door. They were to have two rims sent out for repair and did not.

Every time I get close to getting the car back in someone quits or something, then I got to go through everything again and prove they owe these fixes to me and then something else will come up like the rent car they said they would supply and now wont, said it was taken back and applied toward my deductable HOW! I paid my deductable from my own pocket.

And for the people that had a good experiance at this location, you should count your blessings, Also It is very easy to know without working thier, how their system works from the front desk to the illegals in the back. I do have full documintation on each call, and fax that I have made and as of 3-25-08 this matter still has not been completed.
Ps. Mike no longer works their so I am sure it will only get bad again.


Offender: Collision Masters

Country: USA   State: Texas   City: HALTOM CITY
Address: 5500 WATAGUA ROAD
Phone: 8176053033

Category: Cars & Transport

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