We put a deposit down on a new PT Cruiser early in August. Although they have good prices, their customer service stinks. I bought one car from them in 1997 and had great service. This time they will not return calls or e-mails. We have asked 3 times for the order paperwork and have been told 3 times "it is in the mail" and NOTHING.
I am shocked that in just a 3 year time period that their customer service has gone so bad. We even asked for the customer service manager and he did not follow through on anything.
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