Usacomplaints.com » Cars & Transport » Complaint / Review: Jean - Luc Ferrigno, Keith Melanson Dba Choice Auto Brokers - Jean - luc liars, theives, cons and did i say liars. Lowlife, scum bags. All car sales people should die a slow painful death. #289467

Complaint / Review
Jean - Luc Ferrigno, Keith Melanson Dba Choice Auto Brokers
Jean - luc liars, theives, cons and did i say liars. Lowlife, scum bags. All car sales people should die a slow painful death

I flew to Florida from Colorado to pick up the car I purchased from Choice Auto Brokers. After the lying, thieving, bastard Keith Melanson (salesman) and the owner Jean Luc Ferrigno swore up and down it was a "great car", "runs perfect", blah, blah, blah, I paid them and left. I was down the road about 30-40 minutes and realized it was out of gas, did I mention they were cheap too? Thank goodness I was going to my cousins house for a few days before driving back because that's when we found out that I couldn't open the gas door. After several tense phone calls he told me to take it to the Mercedes dealer in Palm Beach because I didn't have enough gas, and no way to put any in, to get back to Fort Lauderdale.

After arriving at the Mercedes dealership where several mechanics tried to open the door, it was determined that the only way to do so was to order a master key. Apparently the one I received was a valet key with limited use. This is what I consider critical information to leave out when selling a car. It took 3 days for the master key to arrive. When it did, they were finally able to determine that there was a problem with the system that controls all the locking mechanisms. The cost was could be up to $1300.00 in addition to the cost of the key.

I decided since the car was there at the shop anyway, I should get it checked out. Now I have an estimate for repairs in excess of $5,000.00. This inspection cost $477. And they were to change the oil and fluids and add any if needed. Oh it gets better.

So I picked up the car and drove it back to my cousins about 10 minutes away where it was parked for the rest of the night. The next morning I headed for the beach, but before I got there the car overheated because the radiator hose broke off. After waiting for about an hour in the heat, my car and I were towed back to the Mercedes dealership. The service manager acted all concerned but I soon found out he was no better than the bastard that sold me the car.

The new radiator was an additional $1300.00, not included in the estimate for $5000.By now I know I have a lemon and I seem to be the only one concerned about it. Not the police when I called them. Not the dealership who sold it, and now obviously not the Mercedes pit that had no problem screwing me over too.

It was another 3 days before they finished installing the radiator. Now I have been in Florida almost 2 weeks. I had planned for two days. At this point my husband, who is still in Colorado with our son, isn't comfortable with me driving the piece of crap across the country alone. So the only alternative is to have it shipped to Colorado at the additional expense of almost $700.00 in addition to my plane ticket which was almost $200.00

This entire experience has left me extremely disillusioned in the human race. I arrived home exhausted emotionally and mentally. I sick to my stomach all the time thinking about it and feeling extremely angry for what they might get away with.

So please, take this very seriously, don't ever, ever, ever trust a person in the car sales industry. I honestly believe you have to be an amoral person to be able to do what they do and have no regrets or remorse for the pain they cause.



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