I purchased a fuel pump module from Global Automotive on July 23 via ebay. It failed on February 23. I had my vehicle towed home and emailed Global Automotive.
Global's response on February 24 was "Please send the item back to us along with a print out of your paypal receipt and we will exchange." I shipped the pump out with the pay pal receipt on February 27 via UPS and it was received by Global Automotive on February 28. Since that time I can not get a response from Kevin Simmons or Global Automotive as to when I will receive my new pump. My truck has now been down for over 3 weeks.
I have sent numerous (daily) emails and have contacted ebay. Ebay gave me the phone number for this person and I have now left numerous messages at various times of the day and night. I told Global / Kevin that if I had no response before 3/17 (today) that I would start to file reports on them.
Global apparently doesn't give a hoot. Buyer beware - do not believe any warranty on ebay. I have never had a bad experience with ebay until now. Global Automotive can either return my money or send me a new pump. They have 7 for sale currently on ebay.
Kevin simmons and global automotive should receive a rip off award.
I am not that far from Miami and I certainly am ready to... Except my vehicle is not running thanks to Global Automotive.
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