I called "GEICO" at the number listed and told them that my Volvo V70 had to go to the shop for one month as all the parts had to come from Sweden. To the Kalamazoo Volvo dealership. They sent me a letter that the money I had paid for that month would be put on hold until I called them that the car was back on the road.instead they kept the policy open and then when I called them to tell them that the car was finished, they informed me that they had cancled the policy for non-payment.
Total BS was given as an explanation and when I asked for a supervisor I was hung up on. They claim to be such a wonderful company: but my wife worked out of that office in the claims office in Coralville, IA for two years, she said that they held training classes weekly due to people leaving out of customer service of "GEICO", because they could not stand to lie to people all the time and where tired of being cused out when caught in a lie. You might have to pay more at another insurance company but you will get your car repaired if you go with another insurance company other then "GEICO" as they have a reputation for putting off payment to the repair shops for as long as possible, this is directly quoted by five repair shopes here in my home town in Michigan.
0 comments