I regretfully was a Ford Credit Employee. Let me tell you. It was a detestable experience. Everything from the 6 week orientation (yes, I said SIX weeks! Can some one say, 'NO TRUE individual opinions!') to the disgusting pretense of a "Customer Service Collections Rep", it was an awful thing to be a part of. I say this as a true 'free" American, with a conscience of DECENT morals, that is all. I could go on for hours, but I will stick to "Customer Service Collection Reps SERVING clients". Let me also add that I am a college graduate. I'm not saying this as a means that I am any better than anyone else, just a note to add why I COULD not adapt to Ford Credit's Cult. Frankly, I don't need to, unlike the majority of uneducated dead-end bound lifeless beings working there. Sad to say, only ignorant people with no idea of what they are worth are willing to accept being called a Ford Credit employee. My point being, the reason Ford Credit screws so many clients is because of the complete disregard and carelessness of the 'Customre Service Collections Rep'. These people make hundreds of calls per day and there is no incentive for them collecting.in addition, they are overworked. If paperwork gets lost in the mail or something is not documented in the system correctly (which is most often the case), too bad. Do not EVER expect Ford Credit to admit their mistakes. And trust me, there are plenty.
Ford Credit Employee Bottom line;&WHO CARES.
These are not happy employees. This greatly influences the whole Ford Credit experience from a clients point of view.
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