Complaint / Review
Advance Auto Parts
Refused a refund with the receipt

To Whom It May Concern:

I bought an EGR valve and tried to return it. They would not give me a refund on the part!

I checked their website and did not find a return policy on it. I have the receipt and all it says is "Receipt Required for returns" I showed the receipt to them and they still would not give me a refund.

Now they have the EGR Valve and my $185. All they told me was I had a 1 year warranty. I bought this part and brought it back for a refund the next day. I would like to know where the no refund policy on electrical parts was posted in their store and why I was not told at the time of purchase.

In my mind this is pure fraud and simply bad business.

Danny
de ridder, Louisiana