We bought a brand new 2006 Kia Optima LX. Full price with no trade in. At 5033 miles the belts & pulleys system needed repaired. At 6199 I was stranded 250 miles from home on a Sat with no Kia repair shop open. Waited 3 hrs for tow truck. Kia claims roadside asst is great. You get 100.00 per day for a total of three days only... You do the math. Hotel, food, etc. Took car to dealership 3 times for surge & stall problem which Techinal Expert says still exits. Kia says it does not and needs no repairs. And had 4 repairs done on belts and pulleys sytem which Tech Expert says still exists. As of 15997 miles this car was in a state of disrepair & dealership says nothing is under warranty and they say these noises, etc are just characteristics of the car and won't repair. Kia has been taken to arbitration. We are waiting on decision. We can decide to decline the decision and take Kia to court. We are unsure what we will do at this point. Also the IN Attorney Generals office is reviewing the case. I have asked for them to prosicute for Lemon Law violations. YOU DONT HAVE TO GET A LAWYER to fight a Manufacturer. They will always have more money than you if you go that route. Get a consumer action handbook at www.ConsumerAction. Gov. Call the BBB Auto Line and file. Call your Attorney generals office and file. Do what it takes or just be ready to take what you get. Fight for your rights. Do all communications certified mail only. Dont get on the phone. A manufacturer will try very hard to keep everything verbal. DO NOT DO IT!!! He said, she said, never works. Get a copy of the lemon law-read it. Make them follow the law. Be polite, the people you will deal with are not the ones who built the car.
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