Usacomplaints.com » Cars & Transport » Complaint / Review: Viking Dodge - Window Etching Fee and claim of insurance savings. #268815

Complaint / Review
Viking Dodge
Window Etching Fee and claim of insurance savings

I purchased a new vehicle form Viking Dodge on January 11. During the signing of the contract I noticed a fee that I was not comfortable with. It was a Anti Theft Security Window Etching fee for $400.00. I told them I didn't want the windows etched. They told me the windows had already been etched and they had to charge me for it.

Then they proceeded to tell me it was a security feature, that they do it to all their vehicles, and I would save at least $50.00 on my Auto Insurance. I told them I didn't want to pay for etching I had not asked for. They told me they didn't know what the problem was, that I had paid for it when I purchased my last vehicle from them. I told them if I paid for it then, it was because I didn't catch it on the loan papers.

I negotiated a lower price of $175.00 which I was not happy with either. I called my insurance company today to find out what my savings would be. My savings for this expensive Anti Theft Secuirty Window Etching is $0.00. I'm insured with State Farm. They said I would receive a discount for the Anti Theft Ignition Key, but there was no discount for window etching.

I strongly urge everyone to throughly read over your loan information before you sign anything and discuss all items you are not comfortable with. I have contacted the States Attorney's office and I'm filing a complaint with them. Hopefully, if enough people complain they can proceed with a class action suite.

This charge was listed under Fee's. So watch out for those "Fee's"!

I wonder how many other Dealerships are doing the same thing?


Offender: Viking Dodge

Country: USA   State: Illinois   City: Crystal Lake
Address: 680 W. Terra Cotta Ave
Phone: 8154598000

Category: Cars & Transport

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