I took my truck in for major repairs. They sent the dealer a fax copy of the authorization with the parts they will cover and pay for. Which was all the the repairs that need to be done to my truck. Since I still owed about $200 on my warranty payments. They made me pay for it all and they would reimburse me the difference. What else was I do. I need my truck out of hock. I then received a letter stating that a reimbursement check will be coming soon. Soon my ass. Its been one year and
2 months.
I call serveral time and they said it is coming. I need more work on my truck again, since its only been 11 months since the last repair and I have not seen my reimbusement yet. I call to see if I still had warranty coverage. They said yes you still have coverage. They told me I would have to get approval for the repair which would be covered and the PAY for the repairs and they would reimbusement me. I told them like HELL. You still own me from 11 months ago.
So I ended up at another garage. And I had to pay out of my pocket to have the repairs done for the 2nd time since I joined this rip-off company. All the repairs for the 2nd time where covered under warranty according to their booklet they sent me. I called again, and they told me that they were in Chapter 11 and all reimbursement had to be in writing. So I wrote a request and I still have not received NOTHING. I still own on my credit card for these charges. I have tried to call and the phone numbers I have all all block. I not sure what else I can do. Please help us whom have been riped-off.
Cheryl
Morgantown, West Virginia
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