HIFISOUNDCONNECTION is a complete scam. I ordered from them, and after 3 weeks of not receiving anything, I called the customer service line. The answering maching hung up on me, so I emailed.
They politely responded that the item was not in stock, but would ship early that week. They also offered a store credit.
A week later, I emailed again, and received no reply, so I initiated a chargeback with my CC company. They replied the following day, saying that the item would ship soon, and I told them that I disputed the charge.
The reply email was very hostile, indicating that they would offer free shipping, but I had to reverse the chargeback or they wouldn't help me. I sent them a note back saying that I no longer wish to do business with them, and I would only reverse the chargeback if they would void the transaction and charge immediately.
They again sent hostile emails accusing me of not trying to contact them. They also said that they couldn't do anything about it, as the item shipped today.
I called to tell them AGAIN that I did not want to do business with them and would only reverse the charge if they credited my CC card and voided the transaction.
That's when the poop hit the fan. I have never heard a chick get so crazy as Lisa. She asked me if I was going to receive the product and maintain the chargeback, and I said no, I am going to refuse delivery and maintain the chargeback. She flipped. "then you can go to he11 you g_d% mother fu_er." i kid you not. This chick is crazy.
If you have been ripped off by this company like myself and many others, you may be happy to know that one victim found the business' physical address. It is Sound Connection at 1270 North Robins ST, Nixa, MO, with a phone number of 417-725-7949.
Check the reviews on www.resellerratings.com and usacomplaints.com if you don't believe me.
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