I have just finished writing the corporate office of Drivetime to file a complaint with them about the treatment of their representatives in San Antonio, Texas. If the letter will get to anyone's hands that care, I am not sure, but for those out there who have ever had the opportunity to experience the Drivetime love, I hope it does. I have done business with Drivetime for several years and have never had any late payments or issues with them. I recently had to move for health reasons and entered into a verbal agreement with Drivetime to defer a month's payment. It seems they are wanting alot of information all of the sudden after the fact the month has passed and my payments have resumed. After a rather ugly conversation with the manager in San Antonio, I did some research and found that there are alot of Drivetime customers out there who have been treated like the lesser of the earth. I have refused to give them employment information and personal references that they are so adamant to get. I read numerous reports on line that they call your employer and friends, saying you are late or a low life. I contacted the Attorney's General office in the state that I now reside, in Texas and Arizona. All three told me it was not legal to contact employers other to verify employment and it certainly was not legal to contact friends for collection.
In my situation it was not even a collection issue, but wanting information about employment and "friends" for contact. Has anyone out there had such requests for Drivetime only to be called daily and having messages left repeatedly?
This guy told me I could be in default with my loan if I did not respond with this information.
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