Usacomplaints.com » Cars & Transport » Complaint / Review: Bill Heard Chevrolet - Lupe and mark mc cutcher sure the car is yours. Yeah right! Houston. #243132

Complaint / Review
Bill Heard Chevrolet
Lupe and mark mc cutcher sure the car is yours. Yeah right! Houston

To begin with, I recieved a letter in the mail from Bill Heard Chevrolet saying that I am approved for a car loan. Being that I was car shopping anyway I thought I would try them. They were aware that I am currently in bankruptsy and said that they have a bankruptsy program. As long as you were current on bksy payments you could get financed.

I spoke with Mark Mc Cutcher and he assured me that everything would work out. He also advised me to get a used vehicle so that I would not have a down payment. I found the vehicle that I liked and here is where everything got tricky.

We went through all of the paperwork, finance, and he says its your car take it home.in the finance office, I asked over and over again if this was a deal. The answer was yes. All done. Six weeks later i get a call from Lupe, who, by the way, was very rude, telling me to bring the car back because they could not get my deal done. He then proceeded to tell me that I needed 2k down to do the deal or they would do it the hard way and repo it. OK FIRST PROBLEM.

When I left the dealership i was told everything was done, with no down payment, so surely im not prepared for this. I was waiting on my car payment schedule!!! When this was mentioned Lupe said i sighned a piece of paper saying that i would return the vehicle if financing did not go through. After going through the paperwork i found it. This piece of paper that sighned was explained as something i needed to show proof of purchase at the gate to leave the dealership. It even had "for gate" on it. This is how they get you!

I asked for them to be fair with me becasue of the misleading information and sales tactics that were used. Guess what i got in return! They went from 2k to 3500 down to do this deal. What a ripoff. Mark mc cutcher wont even talk to me. Do not do business with this
company! They are scam artist.


Offender: Bill Heard Chevrolet

Country: USA   State: Texas   City: SUGARLAND
Address: 13115 S. W. FREEWAY
Phone: 2814919000

Category: Cars & Transport

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