Notice my earlier complaint. I said my sister-in-laws flight was 19 hours late a week ago and my wife's was 7 (last night, 6/28/07). I spoke too soon. I had assumed my wife's flight took off at the projected time (it's hard to get info - they don't answer their phone and their web site won't tell you flight status). It turns out it still hasn't taken off, 14 hours after its original schedule. They project it will leave 20 hours after that schedule. What do you suspect the odds of that estimate being correct are. No repeat business here.
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