Usacomplaints.com » Cars & Transport » Complaint / Review: Autozone - Duralast brakes suffer from premature wear out ripoff. #223941

Complaint / Review
Autozone
Duralast brakes suffer from premature wear out ripoff

Autozone duralast brakes suffer from premature wear out. I was a sucker to accept the free replacement pads on their lifetime warrantee so many times (at least 6 times). They only would last 5 months or so on my 1989 cadillac deville. The most recent set lasted only 3 months. Each time the rotors were ruined therefore a very costly repair even though they gave me the free pads on warrantee. The car is driven mostly around town and does not get driven a lot on long trips.

I bought napas application engineered brake pads (d3ea certified) and they lasted an entire year. The cost of the pads at napa was about the same as autozones duralast pads. All components were checked and or replaced each time that i replaced the pads including the master cylinder, all lines, all hoses (for obstruction) calipers checked for freedom and or rebuilt, all hardware checked lubed and or replaced and rotors replaced.

The store says they have never heard of any problems with duralast brake pads. I find that hard to beleive. This has been a common problem on all the cars i used duralast pads on. I myself have complained to the store on a number of occasions. It certainly will not be a problem again, since i will never buy them again and i recommend that nobody buys them.

I have over 40 year experience repairing cars and trucks and am not inexperienced doing this type of work. Superior or inferior materials have to be tested to prove themselves. Obviously autozones brake pads have never been through a d3ea certification test or other performance test to prove their value or safety.


Offender: Autozone

Country: USA   State: California   City: Baldwin Park
Address: 14031 Francisquito Avenue
Phone: 6268563928

Category: Cars & Transport

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