I ordered parts on 05/13/07 and my credit card was immediately charged. After 4 days of not getting shipping information, I called customer service. The representative stated it would be shipped next week, maybe. I waited two more days and called again. When I inquired about the order the man from AutoPartsGiant hung up on me. I called him back and asked to speak with a supervisor. He said he was the supervisor. When I asked him about my order he stated he could get it out in two days if I agreed to pay an additional $15.00. I told him no and to just cancel the order. He said he would send in a request but doubted the order would be canceled. It has now been two weeks and I still cannot any information. I have called and have always been treated rudely and never given any status on my order. I have sent e-mails which have never been answered. I contacted the Better Business Bureau but this company will not respond to their inquiry as well. This company, if it is fact real, is a total consumer ripoff!!!
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