Luxury Motors
Automobile dealers generally do not enjoy the best reputation.in many cases the bad reputation not deserved and is caused by a minority of 1 or more bad salespeople who are the exception and not the rule. Generally the dealership, as a community business, is trying to do right by their customers and build a respectable business.in the case of Luxury Motors, a large volume network of dealerships it seems the stereotypical sleazy salespeople and deceptive sales practices permeate the entire organization and are the rule not the exception.
I have purchased many cars over the years. I enjoy cars, but I do not enjoy the car buying experience. I have encountered good and bad sales people and good and bad dealers. I have never encountered a dealership that treats its customers with more disregard than Luxury Motors. A car dealership is a for profit business and as such a business needs to earn a profit to stay in business. Luxury Motors leaves me with the impression that their motto is; Profit at all costs damn the customers. I make this statement based on my impressions of dealing with them over the past 3 years in a series of nightmares.
I will attempt to put the challenges I have faced into a series of related reports so the clear pattern of deceit, deception, and customer disregard are fully illustrated. Readers are strongly cautioned to avoid any of the Luxury Motors dealers as a place to purchase a car. If you do deal with them, get everything in writing, have any used vehicle completely and independently inspected, verify that there is a clear and original title to be transferred, and be sure to get a far facts report and totally scrutinize it. Do business with them at your own risk. Carefully scrutinize their low pricing claims and you will probably find the deal is not really better than at a reputable dealer or you end up getting what you are paying for by dealing with low price.
I have am making arrangements with some people I know to have a charitable trust pay a bounty to anyone who buys a car anywhere EXCEPT at on of the Luxury Motors Stores. Stay tuned for details.
In the meantime review the information and learn from my mistakes, go anywhere but Luxury Motors to purchase a car.
#3 Misrepresentation of title history
After the bait and switch and discover of masked and hidden defects I drove the car wih an inoperable sunroof for a while, had to put a new set of tire on it which was strange as the car had under 20,000 miles on it when purchased and around 28,000 when I need new tires.
I decided maybe it was time to cut my losses and trade into a new car.
At a different dealer, while looking at new cars, I subsequently learned I was the 4th owner of the vehicle, not the 2nd owner as was represented, they advised me to sell the car privately rather than trade it due to the title history. They told me to make sure I had an original title, and not a duplicate title, as they warned me that their opinion was Luxury Motors had a reputation for questionable title paperwork.
My mistake for not checking the car facts report before I bought.
I decided to continue driving the car after having spent the money for the window repairs and a new set of tires.
Later, when I decided it was time to possibly consider changing cars again, I thought if I went back where I bought it I might have the best chance of getting a reasonable deal on trade. I was hoping to make up some of the previous overcharge and give them the benefit of the doubt and the chance to make things right.
That turned out to be a bigger mistake that going there in the first place. Now it starts to get juicy. Stay tuned and stay away from Luxury Motors.
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