We, my husband and I purchased a car at a dealership almost 2 years ago. The salesman requested we use lobel Financial as my husband had no credit history, not bad credit mind you, but NO CREDIT history. So I agreed in order to help build a good credit rating for my husband.
Since the onset of this loan, I set up an ' auto matic bill payment ' schedule with our bank. A payment was sent out on the 5th of each month and we never missed a payment. It never failed... Lobel would call us every damn month several times a day about the payment!!! Even though it had been posted to our account, the calls still came. EVERYDAY!!!
NOW, we have spent the last 6 months trying to obtain the title for our car, which we purchased the car for 6500.00 and have paid almost 3x that.
6 months ago, I called in for the payoff to the car, the rep. Told me it was $303.03, I sent in $325.00 in order to cover any fees. When I called and asked where our title was, I was told that the payment did not reach the account in time and I now owed 582.00, I sent that in, again I called and asked where our title was and I was told that I owed an additional 603.82,
I refused to pay this for 2 months and contacted an attorney. He told me to go to arbitration and that should handle it. I sent the arbitration forms to Lobel, I never heard from them and the phone calls to my work, my office, my home everywhere NEVER stopped!
Finally, I called them last month and asked what the status was and, like always, got the rudest, sassiest person on the line, she told me that we owed $663.00, I sent in a bank check for the amount and I called last week to find out the status of my title, I was told that 1) They never recv. My payment. 2) I owe $10.27 in 'finance charges'.
I give up!!!
Would someone please help me... Does'nt this fall under the R.I.C.O. Act or something. Extortion is still illegal in the U.S., right???
Help!!
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