My rental car was valet parked at one of Pro Park's garages in San Francisco in March. It was very slighty damaged and I reported it to the garage and the rental company. I was assured by the garage that this would be taken care of as they were the responsible party.in January I received a letter from my rental car company saying that efforts to obtain paymennts had been unsuccessful and that they would have to charge me.
I contacted the rental company and the claims rep from Pro Park and tried to iron out the problems. During my discussions with the rental company I discovered that the claims rep from Pro Park had verbal abused and conducted business in an extremly unprofessional manner and accused the rental company of being crooks.
The matter remains unresolved but I would suggest that if yopu park/valet a car in the US that you ask if Pro Park is involved. They are an unprofessional and I would suggest the crooked company. For my part the hotle that I stay in and Pro Park has lost my company's business which amounted to about $200,000 dollars year.
Well done PPro Park another splendid example of how to do business!
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