My Ford F-150 truck was not registering fuel amounts, once the gage registered one half a tank. I took the vehicle to an authorized repair shop and after inspection, was told my fuel tank had rusted through, and the sending unit no longer functioned. I was allowed to see this damage personally. The shop is Westside Auto in Crofton, Maryland. The owner told me the fuel tank would have to be replaced, along with the sending unit and fuel filter. The total cost to repair my truck was $1,626.54.
I called Warranty by net several times and was told my contract was no longer valid, and in fact, did not exist. Westside Auto also attempted to call as well, with the same result. I was told a supervisor would return my phone calls. This never happened, dispite my calling several times and even leaving a voice message for a supervisor.
My contract is for 60 months, with no deductable! It was issued on August 30. The fuel tank and sending unit are covered, as per my contract!
When I attempt to call now, the person hangs up the phone, after putting me on hold.
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