Recently I took my car in for an oil change. I had a coupon and showed it to the manager at check in and told him I only wanted the coupon service. At check out, he charged me $10 more for premium oil and a $2 shop fee. I asked him to remove the erroneous charge and he basically called me a liar saying I requested the upgrade. Not true. He also said, "you people pull this stuff all the time." They were horrible to deal with and forget getting your money back b/c contacting the corporate office does nothing. They don't even return calls.
I have had better luck at other locations but JB, Gig Harbor is cheating their customers.
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