I placed an order with autopartswarehouse.com on Aug. 5 On aug. 6 2006 they confirmed the order. On the following dates of Aug. 7 & 8 emails were sent to me, Stating problems with my order first -they did not have in stock THROTTLE BODY SPACER Part # c301001002 $89.28, and i could wait on backorder. I said no on the backorder and refund my Credit card.
On Aug. 8 2006 another e-mail stating another item not in stock #A76970025 Grill Insert Price $168.57 they did not have in stock, could wait on backorder, Once again i said no to backorder. They assured me each time I would receive credit for each item.
I have called multiable times 1-800-859-0923 and have asked about my refund? Each time approx. 5 times, I have been told its being taken care of. On sept. 9 2006 i called again now this is over a month with no credit, I asked again I was told i would be put on high priority (oooh!) and an e-mail would be sent to me. Guess what? No e-mail! I have called 3 times and still no credit or response!
Today oct. 02 2006 I called again asking whats up? I was told they would check into it-I asked is there a Phone number? I was told the credit department doesn't have a phone number or an email address. But that they would make me a HIGH PRIORITY once again. But if i'm not satisfied i can write them at ALLOEM PARTS, INC. 92 youngs rd. Hamilton, nj. 06819 But could not tell me WHO or WHAT DEPT. I am writing to. I am out $257.85 please help me.
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