So I've wanted a Versa. I was pretty much willing to pay 13,200 and after BSing me for a few hours they have agreed to accept this offer. They did not have the car but promised to locate it. The sales man, Ronald, stated that the car would be just like the one in the showroom which had wood trim.
My car arrived a week later without the wood trim. What does Ronald say? He says oops I guess this is something we only do with floor models. Not that I care about this wood trim but the car is not as promised. Sure, I'd be willing to forget about this if the fun would stop here. However, this was just the beginning.
I was given a 20-Day tag and told that they would have my Plates and registration within a week or two. So 19 days later I have no tags and I call them. They said not to worry they are working on it. So here I am cruising with expired tags. 28 days later I get a call from Ronald saying that he needed a copy of my insurance card which he forgot to fax to DMV which is why I don't have tags. This was a couple of days ago and now they just don't take my calls and I still don't have my tags. Basically each time they hear my voice they just hang up.
I am sufficiently annoyed to just higher a lawyer or show up at the dealership and make life miserable until I get my plates.
Basically there is no after sales support. Read the contract like you're reading the bible because they change numbers on you. Or if you just want an easier experience avoid them altogether. I have had easier auto purchases than this.
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