Had a flat tire, towed my car to pepboys. I had a small problem though, I lost the key to open the locks on my wheels. Pepboys told me they can "break" the locks for me. It would cost 37.50 per lock (there are 5 locks). I agreed. I figured since its going to cost me 190$ just to break the locks and then pay extra for a new tire, I told them not to put a new tire. Just break the locks and put on the spare tire thats lying in my trunk.
I'll look for a cheap place to get a new tire. The total amount I had to pay with taxes was 264.20$. After everything was done, I was taking my car back and while I was on the highway, I heard a loud THUD from under the car, near the engine. To my horror, the car started slowing down even though I had my foot on the pedal. It came to a complete stop. The engine was running fine though. The car never moved after that. The engine runs, the transmission doesn't. I towed it to a transmission shop.
They say I can fix the transmission or get a new one. Either way, I'll have to pay more than 2000$. But here's the funny thing, before Pepboys began their work on my car, they made me sign a document which said "I HEARBY AUTHORIZE PEPBOYS TO REMOVE MY LUGNUTS AT THE RISK OF POSSIBLE DAMAGE TO MY PERSONAL PROPERTY". Good job, thanks for letting me know that you will screw my car.
Do auto service centers hire professionals who know their job and what they are doing, or do they hire workers from a cheese factory?
So now, I can't even complain to anyone. I'm just frustrated, I don't know what action to take. I'm only an international student who's trying to make an honest living here. I had to save alot of money to buy my car. Now I don't have any form of transportation. I have to commute by bus everyday. I know I will never ever take a car to pepboys again, and I'll encourage everyone I know to do so too. If anyone is reading my report, BE CAREFUL. Stay away from pepboys.
0 comments