Usacomplaints.com » Cars & Transport » Complaint / Review: A Florida Direct - Doesn t pay on insurance claims as initially stated. #179446

Complaint / Review
A Florida Direct
Doesn't pay on insurance claims as initially stated

Chose this company to move my 2002 Ford Ranger from Ohio to Fairbanks, Alaska. Was told they had insurance so there was no need to worry.

I pick up my vehicle in May and the windshield is cracked. I called the carrier who sent me the paperwork. This was a company (United Road) hired by AFLDIR.com to get my vehicle here. I filed the paperwork as required. I got an email back from Larry at UNited Road stating that the cracked windshield WAS NOT a result of the transport.

After several arguements with him over this I called AFLDIR.com and spoke to Michael. He in turn told me to contact my insurance company to see if my comprehensive insurance would cover the windshied. It does AFTER the deductible is paid, which I"M NOT paying.

Michael promised to call me back and as of this filing has not returned my calls.

They do NOT stand behind their claim of damage submitted by the customer.

Don"t use them.


Offender: A Florida Direct

Country: USA   State: Florida   City: Fort Myers
Address: 16120 Old US 41
Phone: 2394329100

Category: Cars & Transport

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