After getting a small chip in my windshield (less then half the size of a postage stamp) and contacting my Auto Insurance Carrier (Another rip off, but also another report, same incident though) and finding out they waive the deductable for windshield repair. They called and setup my repair with SuperGlass Windshield Repair #105 in Lakewood, NJ. The company then called me and the employee was curious (doesnt mean Smart) and came when promised. He started by applying the resin to my car and was adjusting it or removing it about 15 minutes or so later when all of a sudden I see a crack spreading from where he was working, I then find out he isnt going to fix the problem and expects me to pay for his mistake, yes his mistake. I was also told by the SuperGlass company in Florida you should not repair windshield in 93 degree weather without cooling down the glass and that the employee should have known that. The only thing I was offered by the employee who was supposed to fix my problem that he could replace my windshield for $225.00 and would take of the price of the repair, all that told me was they are still going to get paid and that I should have been told that this could happen (Never not even in small print, didnt sign anything pertaining to this at all and wasnt told this by anyone I spoke to not even my own insurance company.
So in all this, my windshield is cracked (making my car undrivable - illegal to drive a car in NJ with a broken windshield) it will cost me because neither the insurance company who set up the repair or the company who was supposed to do the repair will own up to their wrong-doing.
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