MY NAME IS ADAM, I BOUGHT A 2006 PONTIAC G-6 IN Novermber 15.2006 I then needed insurance and almost went to Geiko but went to AIG instead I had a car Accident on March 31-06 after the accident occured my car was towed to Gardents Towing. I told my agent at the time that I wanted my car totaled out yet he told me that in Florida that the car has to have 100 percent damage before it can be totaled. I told him i wanted to take my car to Schumacher Pontiac auto-body repair shop but I was told the car would take 2 months to repair. Eddie recomeneded a place called Auto Claims of America and he said they are on the AIG list and I would also save 500 on my deductable so I agreed only because it was on the AIG list and that Eddie said what great work they do.
Well at this time my car damage was considered to be 8,900 so they towed the car to Claims America after 1 month of the car sitting there I get a all "congradulations Mr. W we just got the parts in today and now we can start working on your car
but what they didn't tell me is that they found 3,100 dollars more of damage sub frame damage which brings the car over 80 percent damage with the car still not being worked on I found out myself the car adjuster had to come out for the 3rd time and agreed there was more damage done to the vehicle with the car not worked on i told AIG TO STOP ALL WORK ON THE CAR AND STOP THE CHECK... I SAID THIS IS A TOTALED CAR I spoke with ERICKA PARSON she was the supervisor adjuster and she told me that the AIG had the right to repair the car up to 100 percent not 80 and therefore I cannot stop the check or the repair... I called the Florida Insurance Commisioner and spoke with Mr. Francis Ford who called tried to call Ericka but she did not answer the phone he said that a car is considered totaled in the state of florida if it's 80 percent or more damage done to the vehicle the car substained exactly 80 percent but AIG went ahead and told the repair shop to work on the car full knowing the car is a totaled car
Since then i have not seen the car since 3.31.06 and still as of today 6.28.06 the car is not completed i have been out of a car for 3 months, the car is only worth 15 but aig insisted doing 12,000 dollars repairing it instead of totaling it out... Plus i have had no vehicle for 3 months, aig will not talk to me about this anymore, they say you should be happy we are repairing the car and when its done its done, aig called me 7 different times to tell me the car was completed but the auto shop keeps finding knew things wrong with the car. The car hasnt been detailed for 3 weeks... I told aig lets see you without your car for 3 months... They didnt like that they i told the supervisor that would you want your wife and son in a car that had 80% damage from a car accident? He didndt answer
Aig does what is best for them even if it's to save a hundred bucks the insurer is not on there priority by them saving 100 dollars or more has cost my life a living hell!!!
An agent of the insurance commsioner is looking into this yet its been 3 months with no car they could of made life simple and totaled out the car, aig intentionally lied and said florida law to total a car is 100 percent so this way the insurer will have the car repaired... I suggest if you have aig run run to another insurance company as a fast as you can... What smart insurance company would repair a car with 12,000 dollars damage when the car is only worth 15,000? 3 thousand difference to repair... My car will never work like new which is a 2006 car to begin with
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