BAIT & SWITCH SCAM on Autombile Warranty Policy from CONTINENTAL WARRANTY, A Division of MCG Enterprises, Inc., Backed by LYNDON PROPERTY INSURANCE COMPANY of St. Louis, MO 63017, also Backed by OLD REPUBLIC INSURANCE COMPANY of Tulsa, OK 74133.
Initial phone call from Mike Bergin at 888-244-0925 offered me an automobile warranty package for a reasonable price, requiring $200 refundable down payment. He stated that I had 30 days to review the policy. If during that 30 days I decided that the policy was not acceptable, I could cancel and receive my refund immediately.
When I received the policy, the price had been substantially increased and the term decreased. I decided I would cancel the policy due to the excessive premium. Talked with Blake Campbell at customer service but basically was not given any information as to how I could go about cancellation. His story was that Missouri law prevented the 3-year term I had been offered and that Mike Bergin was mistaken as to the actual cost quoted to me. He advised that I could use a fraudulant out-of-state address to receive the 3-yr. Term but that would not lower the premium stated on the policy ($200 higher than initial offer).
I had to make two phone calls to customer service at 800-929-2694 before I was given any information as to how to cancel the policy. I was told to email all pertinent information to [email protected]. I received a response that stated it would be 2 - 3 weeks before my refund would be processed. It has now been almost six weeks since their email and NOW I am getting NO response AT ALL.
This company has NOT KEPT ONE SINGLE PROMIS made to me in the initial OFFER. I want is my $200 back!!!
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