We had our automobile exclusively serviced and repaired at Sunburst Automotive in Glendale AZ for a number of years. My husband was capable of repairing the auto but had no time.in April while getting ready for a long trip doing our routine checks (oil, water, etc) we discovered our cars spark plug wires were loose, hoses were loose and it was 3 quarts low on oil with no oil leak. The car did not even have a full 3K miles on it since the oil change!
We started our trip and lost a major expensive part probably due to the strain that this companies possibly deliberate sabotage of our car is responsible for.in addition, the company denies any responsibility. They did ask us what we wanted when pushed, however, we did not know what to ask for as we cannot ask for any corrective services or discounts as we can never let them touch our car again! We believe this to be your classic crooked auto repair shop.
Has anyone else had this problem with this auto repair shop?
I would like to compare experiences. Thank you.
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