Aamco told us first that the repairs would probably be minor and to bring it in. To me it seemed like a vacuum problem so we went along with it. We were given an estimate after the external diagnostic sevice of 1649.66 for labor and parts would be 1130.66 for a total 2780.32. My fiance was told by Joe Yoder that they could come down and inspect the parts when they got that far by phone notification. That was the first broken promise.
During this whole ordeal we were assured of the competence and experience on BMW transmissions as we stressed to them we would be taking the car almost 400 miles by weeks end so be sure there are no glitches. 5 days later we received a call with an updated estimate 3245.02 for many more "hard Parts" than originally thought. Not looking to minor now is it.
We had no choice as we were moving to Lodi Ca. That weekend but to give them the ok. They were saying that they were going to make sure the car was working "perfectly" before we drove it that distance. WHen we picked the car up he said it was performing perfectly and that they even washed the car for us. My fiance was told that if she paid cash she would be given a 1% discount.
So we paid cash and the bill said pd in full and we had to tell him to write in pd in cash. Bring the car to any aamco anywhere for a free check in 10-15 days. My fiane thought the car did not perform properly.
We started our drive to Lodi at 12:10am, the movers were going to meet us at 9am. WHile driving the car was winding out and not going into overdrive. It was taching at 4200rpm at 67mph and burning gas like crazy, we averaged 11.7 mpg freeway driving not to mention the fear that the engine would blow.
This went on all night till we arrived in Lodi at 6:10 am. When we called aamco on Monday they said they would get back to us as soon as they figured out what to do after he checked with the technician. We did not hear back until we called 5 hours later and we were told it was probaly something minor and take it to an aamco near here. We told him to make the arrangements due to the fact that he said that it was such a complex transmission not just anybody could work on them that why his guy is so good.
We were then called back after hours and told that he had talked to 6 aamcos in the area and most said they did not even want to look at it but Vince is Roseville had the heads up and had worked on BMW's. They had this car for a week now they want us to take it 70 miles away and my fiance is to start a new job next week. They told her that they would make arrangements for a rental but we would be responsible.
We are out the money, have a similar problem and now they don't want to stand behind thier guarantee.
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