I recently moved and needed a 4wd vehicle. I traded in my car for a 2011 Honda CR-V and was foolish enough to take their Salesman (Tim Clark) at his word that he would add Btu-tooth to the vehicle if I took the deal.
Well now they are saying that it was not supposed to be free and want more money from me.
I tried to talk to one of the sales managers which flat out told me if it was not in writing then it was not approved.
I will never do business with them again.
Lesson learned, get everything in writing as they have no consideration for their customers.
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