Usacomplaints.com » Cars & Transport » Complaint / Review: Ford motor company - Kunes Country Auto Ford GMC Delavan / Elkhorn, WI - Ford Motor Company. #1098705

Complaint / Review
Ford motor company
Kunes Country Auto Ford GMC Delavan / Elkhorn, WI - Ford Motor Company

Eturned my call and emails submitted to dealership website which i have copies... Requested to Return Vehicle.

KUNES COUNTRY AUTO GMC Manager "JR" invited me to come look at another car for purchase. Long story short - TRIED to sell me a 2011 Jeep BASE Model 60k miles. Offered me a trade of $24k for Ford Edge, Tax, Title, License for $875 and to Sell Extended Ford Warranty for $400 and a GPS Navigation device I could plug into car being that is was a BASE MODEL NO UPGRADES AND HE WAS SELLING FOR $28900.00 ON THE INTERENT - NOTING I HAD PURCHASED THE 2012 EDGE WHICH KUNES FORD HAD POSTED FOR SALE ON THE INTERNET $28900... Great i said, an even trade and would pay taxes, title... Have ALL of GMC Kunes Manager's - "JR'S" HAND written notes... Approved Financing of 2.49% = $500.00 per MONTH PER $5000.00 borrowed.
*Brining in $8000 to Deal / Purchase.
"jr" stated he was not concerned about making money on the deal - origninally invited me in at 9am friday to view 2011 jeep grand cherokee commander and sell inclusive $30k - tax title license out the door - understanding 2012 ford edge was 4wd which i was sold and told by sales person kevin at kunes ford.

Jr viwed auto, determined 2012 2wd and i could not do deal at that price... Asked what i could afford per month, told him $300, he offered to sell me 2011 base jeep at $319.00 per month.in a whirl wind - i finally did the numbers in front of him and realized he tried to take me for $7000!!

I confronted him with amount of loan, he told me not to worry about it, had to adjust numbers and sales price to build in warranty... Scammers— bait and switch! Jr - kunes gmc general manager, then went on to tell me i was a waste of "his" time... Went to knauz auto to purchase other car, general manager joe phoned dan kunes direct and requested he return his call - never had the professionalism to call him back before close of dealership. Kunes had the opportunity to make things right.

Followed protocol to return / exchange car within days of purchase dan kunes - kunes country auto wisconsin. Kunes's actions confirmed - unethical, deceiving - very shocked and disappointed kunes dealership is running such a tarnished business. As a local resident in the community - friends, neighbors also concerened such unethical practices were performed when having the opportunity to make things right.


Offender: Ford motor company

Country: USA

Category: Cars & Transport

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