Made a reservation for a one way trip from dulles to atlanta for me and my business partner. The reservation was for 59 dollars a day with unlimited free milage. When we got to hertz office we needed to change the reservaton into his name since he would be the primary driver. I showed my license and the agent said she would change existing reservation into his name with no changes.
He gets to atlanta turns the car in and they charge. 25 a mile for the trip, an extra 300 dollars. We complain to Hertz they say tough shit you changed the reservation and did not notice that we added a milage charge to the car thats tough sorry you feel it is unfair but thats the way it is.
Yes I feel it is unfair. I also feel it constitutes fraud and deceptive trade practices and am going to contact a lawyer and sue the bastards on monday. That 300 is going to cost them thousands by the time I am done suing them just in lawyer fees if nothing else. Not to mention the endless beating they are going to take from me telling this story on every web site on the internet. Starting my own web site with the story and paying google to keep it at the top of all searchs for Hertz.
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