I own a 2008 FORD TAURUS LTD with 47,000 miles. Sitting at a traffic light last week and the car felt like the motor fell out of the bottom of the car. After inspection on the road, the A/C clutch had come off the compressor for no reason. The bolt is sheared off and half remains in the compressor.
After 2 weeks, of being told at the dealership that something would be done, all they want to do is charge us $900.00 for a new compressor after 4 mechanics told us they've never seen anything like this.
I've been in contact several times with FORD and promised a phone call back from a supervisor which I'm still waiting for. Not very happy with the customer care FORD is giving.
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